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The Mind Your Words Blog

No boring posts on grammar and punctuation, just interesting and actionable posts (with a mix of real-life experience) to help you connect with customers and grow your business. 

Oh, hey there...

So here's the thing. I could fill this blog with posts on some pretty dry topics around punctuation and grammar. 


But I'm not going to do that.


Sure, from time to time I'll include useful copywriting tips 'n' tricks but I'm not just a copywriter. I'm a small business owner, a self-taught WordPress website designer, a proud Queenslander, a mother, a partner, a friend and a colleague. Like you, I have lots to talk about and that's what I intend to do. 


Each blog post will satisfy most (if not all) of my criteria - useful, actionable, real-life experience, interesting and of value to my audience (p.s. that's you). So feel free to call BS on posts that you don't think fit these criteria. 


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  • Content Writing
  • Copywriting
  • Customer Service
  • Websites

How to create a FAQ page that converts (and why you need one)

Estimated reading time: 6 minutes The value of an effective frequently asked questions (FAQ) page is often underestimated. I see them all the time on e-commerce sites but not so much on the websites of business owners that sell services, not products. A well-written and strategic FAQ page will not...

Content marketing: An introduction for your service-based business

Estimated reading time: 10 minutes Hey there! Are you ready for an introduction to content marketing? Do you know what it is? Have you been wondering what it can do for your business? Or does it just confuse the hell out of you? Content marketing is a popular long term...

How to write a website about page that gets results

Estimated reading time: 10 minutes Did you know that your website about page is one of the most visited pages on your website? But writing a website about page is often an after-thought? A rush job. Or busy business owners bury it at the bottom of their already over-sized ‘to-do’...

What building a house taught me about customer service

A new copywriting client recently told me that they’re “loving the way I work”. She went on to talk about how it’s rare these days to find good customer service. Like finding someone who listens to their customer's needs and delivers. Her feedback gave this little freelance copywriter a much-needed ego...

Is a copywriter worth the investment?

If you’ve never worked with a copywriter you might find yourself thinking... Is a copywriter worth the investment? You're probably also thinking: ‘I know my business best, why would I hire someone else to write about it?’ ‘I'll write it myself and save money’  ‘I don’t need fancy words, I need customers  ‘Of...

9 small business website tips you can’t ignore

Your small business website is a global front door. That’s why it’s surprising that many small businesses don’t have one. According to the 2018 Telstra Small Business Intelligence Report, 48% of customers won’t consider a small business without a website. The same report states that only 51% of businesses with 2-4...

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Just a girl who loves coffee, food, family and doing a bloody great job.

Brisbane Copywriter and WordPress Designer Leeha Debnam

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